We Can Fix That: Things We Make Easier for Managed Service Providers (MSPs)

Ilyana Adame Marketing Specialist

We Can Fix That is a blog series highlighting the top issues MSPs have that may be affecting the growth of their business. With a combination of research from IDC and crowd sourcing, we have handpicked eight solutions geared at helping solve these issues. In each segment of the series, we will be highlighting one problem and all the tools we have to help you solve it. Stay tuned each week as each blog comes with an exciting announcement.

At Tech Data,we want to make cloud things easy for all our partners (and future partners) to help take their business to new heights. Through an IDC study we stumbled upon, we thought about all the struggles our MSPs go through on a daily basis and the different ways we can help. This study inspired us to further our research through crowd sourcing at a popular channel event, IT Nation Connect.

At IT Nation Connect, we asked “What problems would your business like to solve?”. Our team organized the information from the IDC report and created eight  problems unique to MSPs. We then gave our partners two sticky notes to mark their 1st and 2nd top priorities when it comes to solving these issues.

The results showed us that the most popular 1st priority was to “Attract Customers and Build Pipeline.” While the most popular 2nd priority was “Access Personalized Guidance and Expertise When You Need It Most.” Here’s a deeper look at the results:

  • The most popular first priorities ranked include:
    • (1) Attract Customers and Build Pipeline
    • (2) Connect Cloud Services for Simplified Billing and Management
    • (3) Demystify the Path to Cloud Transformation
  • The most popular second priorities include:
    • (1) Access Personalized Guidance and Expertise When Your Need it the Most
    • (2) Deliver Better Business Outcomes with Less Risk
    • (3) A tie between Assess, Migrate and Manage with Ease, Gain Vendor Competency When You Need It Most and Attract Customers and Build Pipeline

With all of the data we gathered at this event, we wanted to go one step further and make a blog series dedicated to helping your business thrive by solving your toughest issues. Each week we will be featuring one of our eight  problems and how Tech Data can help you solve it. Along with an informative blog, we will also be featuring special releases and new content!

So, whether you’re a team of one or five hundred, we’re here to help you overcome your toughest cloud challenges through the right combination of solutions and support.

Ilyana Adame is a Marketing Specialist on the Cloud Marketing Team at Tech Data. Her specialties include event planning, content management (print and digital marketing collateral), and project coordination. Graduate of the University of South Florida with a major in Global Business, focus in Marketing and minor in Management. She is also an advocate for the importance of diversity and inclusion within the workplace by serving as Communications Chair for Fuerza, Tech Data’s Latinx Employee Resource Group.